I would like to make a reservation. How can I do it?
In order to make a reservation, please visit our booking section and choose between the 2 rooms we have available in Amsterdam. Once you selected a slot, give us your details to make your booking and that is it.
You will get an automatic confirmation email.
What if we show up late?
The game takes a maximum of an hour, and the next guests will be booked in straight after, so unfortunately if you are late it will take valuable minutes off your game time, minutes that could cost your success! And you’ll need all the time you can get for escaping! We would advise you to arrive a bit earlier and get directions here in advance. You can find a map and directions under the contact details. In case you get lost, call us and we’ll give you instructions on how to find us.
Is it possible to change the reservation or cancel it?
If you need to cancel your appointment, please make sure you do it no more than 24 hours before your game. The easiest way to do it is using the confirmation email you received, when you made the booking, and use the canceling link. If you can’t use the canceling link, send us a message with your details of your booking or call us and we will do it for you.
If you need to change your booking, please cancel your appointment first and then through the booking section, make your new reservation by choosing one of the available slots in the calendar.
How can I get to your location?
Please find information under the contact information of the website. Do not hesitate to contact us if you need further assistance!
How much does it cost? How can we pay?
The price depends on the selected room and the amount of players in your team. You will be able to see the price before you would confirm the booking. In order to play this game, each team must have a minimum of 2 and maximum of 5 players (max. 4 in case of the Jungle Survival), and the price is for the group not for each member. You pay in cash after finishing the game. (Cash only, payment with card will be available soon).
How about teambuilding or bigger groups? Is it possible?
We would love to host you and your group! Although be aware that this may take some planning for us, so please contact us well in advance so we can arrange the best experience for your group. Make sure to let us know about the amount of people in your group and the date you would like to visit. Any special requests regarding additional services for your group can be discussed, we will try our best to make all your wishes happen!
Can we come with children to TimeTrip ?
The game is enjoyable from the age of 12 without adult supervision, because of the logical twists might be too difficult to solve for the younger. However, if you want your little loved one to be part of this family experience, kids under 12 years of age could take part in the game, but only under the supervision of a grown up.
How often do you change the set ?
The rooms are always improving, but not completely changing, so we recommend if you enjoyed the experience, you try our other room available..
Is the game scary ?
The game is not about scaring, it’s all about solving puzzles to find your way out. However, if someone tends to get a bit claustrophobic, we have a ‘panic button’ in the rooms, if needed you can be out of the room immediately, by pressing this down. Our guides will explain all necessary information on location.